Return Policy
Thank you for choosing our products. We are committed to providing high-quality building materials and want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, we are here to help with returns.
Return Conditions
- All returns must be made within 30 days of purchase.
- The returned items must be unused and in the same condition that you received them.
- Products should be in their original packaging, including all accessories and manuals.
- Custom or special-order items are non-returnable unless due to product defects.
Return Process
- Contact Customer Service: Please contact our customer service team by phone or email, providing your order number and the reason for the return.
- Return Authorization: Our customer service team will provide you with a return authorization number.
- Ship the Item: Once you receive the return authorization, securely pack the item and ship it back to us. Please include the return authorization number in the package.
- Inspection and Refund: Upon receiving the returned item, we will inspect it. If the return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
If you have any questions regarding our return policy, please contact us at [Customer Service Contact Information].
Thank you for shopping with us!